Well, my husband and I returned from our lovely stay at Ness Walk yesterday and what an experience it was. From the champagne check-in, right through to the moment we left, we were cared for and cosseted. We have been lucky enough to stay in a few nice hotels over the years but the welcome and the service at Ness Walk surpassed any of our previous experiences.
The staff were so attentive and friendly whilst remaining professional that we quickly relaxed. We got the impression that they enjoyed working at the hotel and meeting different people. They all looked very smart and everyone made a point of greeting us when we passed.
The attention to detail in every aspect of the room and of the public areas was first class. We loved the room with the patio doors onto the woodland garden where a little robin greeted us in the morning. The bed was super comfortable with quality bedding and we loved the Arran Aromatics.
The food was delicious and beautifully presented. Afternoon tea was a delight as was dinner with a nice bottle of Rioja. After a delicious and hearty breakfast we were sad to leave but reception kindly agreed to hold our case while we walked over the island.
So all I can say is a huge thank you to all who made our stay so special. Every staff member we met was charming and courteous.
The Irish Times, Peter Murtagh irishtimes.com/life-and-style/travel/biking-the-north-coast-500-scotland-s-ultimate-road-trip-1.4869354
“Our recuperative first night was spent in the Ness Walk Hotel, an elegantly proportioned, five-star, butter-coloured sandstone Edwardian villa on the bank of the river Ness. We were pampered to within an inch of our lives; guests are plied with champagne on arrival and for dinner, it had to be venison” Peter Murtagh, The Irish Times
5* quality and treatment - TripAdvisor
“If you’re looking for 5* quality and treatment then this is the hotel for you”
Shannon G, TripAdvisor
Up there with the best - Tripadvisor
“I have been very fortunate to stay in some amazing places around the world and this hotel and its staff are up there with the best”
– Mark P, TripAdvisor
Former Professional Hotel Critic - Tripadvisor
“As a former professional hotel critic, it’s safe to say I’m difficult to impress, but the Ness Walk did so in spades. I’d even go so far as to rank it in my top-three favorite hotels in Scotland!”
– Jeff K, TripAdvisor
“My entire stay was relaxing and delightful , exactly the best way to end a long tour. I will return, next time hopefully with loved ones. Warmest wishes to everyone at Ness Walk, the UK’s best kept secret!”
– Sinitta Malone, CHICAGO world tour
“I LOVED my stay at Ness Walk! I can’t imagine that it could have been more enjoyable. Your hotel is beautiful, I loved my room and everything I ate was delicious. But best of all was your delightful staff. Everyone I encountered was so genuinely warm and friendly. I stay in a lot of hotels and I wanted to tell you how much your staff stood out compared to others.”
“Thank you for your most gracious hospitality. Your hotel is fabulous in every way – it’s stylishly furnished, the accommodation was comfortable and inviting, the service was impeccable and the food most delectable. You have a wonderful team – they are helpful, professional and capable.”
– David Kong, President & CEO of BWI