From the moment we arrived a professional and warm welcome was provided. Given the circumstances a briefing on COVID protocol was given but nothing too intrusive or that would detract from visiting. Staff are friendly and warm and the facilties are good. The room is relaxing and the bed comfortable. The stand out for us was the evening meal. Excellent!
Louise Elizabeth - Sept 2020
Possibly the best hotel I’ve ever stayed in. From the greeting at the front gates, throughout our stay and Afternoon Tea the following day, the staff could not have been more attentive or welcoming. We were celebrating my partner’s birthday and could not have felt more special.
– Louise Elizabeth
Post Covid Testimonial 2
This Privately owned 5 star venue continues to maintain a standard which is very rare to find amongst similar venues in the North of Scotland . The staff are both professional and passionate in their procedures and service particularly in the handling of the safety measures they employed to deal with the Covid Pandemic
Well what can I say? The meal was fantastic, up there with the top eateries we’ve visited on our trips around the world. Truly worthy of five stars, maybe even Michelin stars in the future!
Trip Advisor #2
This hotel excels in every meaningful aspect but also has that X-factor that makes it a cut above the rest: absolutely stellar rooms, friendly/attentive staff, outstanding food-both in room service and dining area, creative cocktails and bar snacks. This hotel is on par with the Langham or Ritz chains but is a notch above in my opinion.
The entire staff bent over backwards to make our stay perfect. Rooms are better than any Ritz Carlton or Langham (and I’ve experienced several). Simply wonderful!!! Try the signature Nessie cocktail and tasty bar snacks! – Cathleen Napoli
Trip Advisor #1
Had a fantastic couple of nights at Ness Walk. Great location next to the river so we could walk anywhere in Inverness. Staff were super helpful and friendly. Food was superb. We had best night sleep we’ve had in months with the giant bed and blackout curtains! – Trip Advisor